Privacy policy
Last updated: June 2026
NROMO BEAUTY LLC ("NROMO Beauty," "we," "us," or "our") operates the website nromobeauty.com and this online store, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Our Services are powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term "personal information," we are referring to information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, to a particular consumer or household, consistent with the definition provided under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, "CCPA"). Personal information does not include information that is collected anonymously, has been de-identified, or is publicly available government records, to the extent such information cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:
Contact details including your name, address, billing address, shipping address, phone number, and email address.
Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation, and other payment details.
Account information including your username, password, security questions, preferences, and settings.
Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange, or cancel, and your past transactions.
Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.
Categories of Personal Information Under CCPA
For purposes of the CCPA, the categories of personal information we have collected from consumers in the preceding twelve months include: identifiers (such as name, email address, mailing address, phone number, and IP address); commercial information (such as records of products purchased, returned, or considered); internet or other electronic network activity information (such as browsing history and interactions with the Services); and inferences drawn from any of the above to create a profile reflecting preferences or characteristics.
Personal Information Sources
We may collect personal information from the following sources:
Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.
Automatically through the Services, including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies.
From our service providers, including when we engage them to enable certain technology and when they collect or process your personal information on our behalf.
From our partners or other third parties.
How We Use Your Personal Information
Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:
Provide, Tailor, and Improve the Services. We use your personal information to provide you with the Services, including to perform our contract with you, to process your payments, to fulfill your orders, to remember your preferences and items you are interested in, to send notifications to you related to your account, to process purchases, returns, exchanges, or other transactions, to create, maintain, and otherwise manage your account, to arrange for shipping, to facilitate any returns and exchanges, to enable you to post reviews, and to create a customized shopping experience for you, such as recommending products related to your purchases. This may include using your personal information to better tailor and improve the Services.
Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising, and promotional communications by email, text message, or postal mail, and to show you online advertisements for products or services on the Services or other websites, including based on items you previously have purchased or added to your cart and other activity on the Services.
Security and Fraud Prevention. We use your personal information to authenticate your account, to provide a secure payment and shopping experience, to detect, investigate, or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, to protect public safety, and to secure our services. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else.
Communicating with You. We use your personal information to provide you with customer support, to be responsive to you, to provide effective services to you, and to maintain our business relationship with you.
Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:
With Shopify, vendors, and other third parties who perform services on our behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping.
With business and marketing partners to provide marketing services and advertise to you. For example, we use Shopify to support personalized advertising with third-party services based on your online activity with different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices.
When you direct, request, or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations.
With our affiliates or otherwise within our corporate group.
In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations, including to respond to subpoenas, search warrants, and similar requests, to enforce any applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.
Sale and Sharing of Personal Information
We do not sell your personal information for monetary consideration. However, under certain privacy laws, including the CCPA, the disclosure of personal information to third-party advertising or analytics partners may be considered a "sale" or "sharing" of personal information. If you are a California resident, you have the right to opt out of the sale or sharing of your personal information. To exercise this right, please contact us using the contact details provided below or, if applicable, adjust your cookie preferences on our website.
In the preceding twelve months, we may have disclosed the following categories of personal information to third parties for business purposes: identifiers, commercial information, and internet or other electronic network activity information. We have not knowingly sold or shared the personal information of consumers under 16 years of age.
Do Not Track Signals
Please note that because there is no consistent industry standard for recognizing or responding to "Do Not Track" browser signals, we do not currently respond to such signals. We will continue to review new technologies and update our practices as a consensus standard develops.
Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services for you. In addition, to help protect, grow, and improve our business, we use certain Shopify enhanced features that incorporate data and information obtained from your interactions with our store, along with other merchants and with Shopify. To provide these enhanced features, Shopify may make use of personal information collected about your interactions with our store, along with other merchants, and with Shopify. In these circumstances, Shopify is responsible for the processing of your personal information, including for responding to your requests to exercise your rights over use of your personal information for these purposes. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy at https://www.shopify.com/legal/privacy. You may exercise certain rights with respect to your personal information processed by Shopify at https://privacy.shopify.com/en.
Third-Party Websites and Links
The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms, may also be viewable by other users of the Services and users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.
Children's Data
The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of 16. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted. As of the effective date of this Privacy Policy, we do not have actual knowledge that we sell or share, as those terms are defined in the CCPA, personal information of individuals under 16 years of age.
Security and Retention of Your Information
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee perfect security. In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.
How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide you with the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.
Your Rights and Choices
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances, and in certain cases we may decline your request as permitted by law.
Right to Access and Know. You may have a right to request access to personal information that we hold about you, including the categories and specific pieces of personal information we have collected, the categories of sources from which the information was collected, the business or commercial purpose for collecting or selling the information, and the categories of third parties with whom we have disclosed the information.
Right to Delete. You may have a right to request that we delete personal information we maintain about you, subject to certain exceptions under applicable law.
Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
Right of Portability. You may have a right to receive a copy of the personal information we hold about you in a structured, commonly used, and machine-readable format, and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
Right to Opt Out of Sale or Sharing for Targeted Advertising. You may have a right to opt out of the sale or sharing of your personal information, or to opt out of the processing of your personal information for purposes considered to be targeted advertising, as defined in applicable privacy laws including the CCPA. To opt out, please contact us using the contact details below.
Right to Limit Use of Sensitive Personal Information. If we collect sensitive personal information as defined by the CCPA, you may have a right to limit the use and disclosure of your sensitive personal information to only those purposes necessary to provide the Services.
Right to Non-Discrimination. We will not discriminate against you for exercising any of your privacy rights. We will not deny you goods or services, charge you different prices, provide you with a different level or quality of goods or services, or suggest that you would receive a different price or quality of goods or services for exercising your rights.
Managing Communication Preferences. We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.
You may exercise any of these rights where indicated on the Services or by contacting us using the contact details provided below. We may need to verify your identity before we can process your requests, as permitted or required under applicable law. California residents may submit a verifiable consumer request through an authorized agent by providing written permission and verifying their identity with us directly. We will respond to your request within 45 days, as required by the CCPA, and will notify you if we need an extension of up to an additional 45 days.
California Shine the Light Law
Under California Civil Code Section 1798.83, California residents who have an established business relationship with us may request a list of the categories of personal information we have shared with third parties for their direct marketing purposes during the preceding calendar year, along with the names and addresses of those third parties. To make such a request, please contact us at the contact information provided below.
Cookies and Tracking Technologies
We and our service providers use cookies, pixels, tags, and similar technologies to collect information about your browsing activities and to distinguish you from other users of the Services. You can instruct your browser to refuse all cookies or to indicate when a cookie is being set. However, if you do not accept cookies, you may not be able to use some portions of the Services. For more information about the cookies we use and how to manage your preferences, please refer to our cookie settings on the website.
Complaints
If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are a California resident and are not satisfied with our response, you may file a complaint with the California Attorney General's office at https://oag.ca.gov/contact/consumer-complaint-against-business-702.
International Transfers
Please note that we may transfer, store, and process your personal information outside the country you live in. If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date, and provide notice as required by applicable law. Your continued use of the Services after the posting of the revised Privacy Policy constitutes your acceptance of the changes.
Contact
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at hello@nromobeauty.com or contact us at NROMO Beauty LLC, P.O. Box 341, 221 N Third St, Burbank, CA 91502, United States.
If you are a California resident and wish to exercise your rights under the CCPA, you may submit a verifiable consumer request by emailing hello@nromobeauty.com with the subject line "California Privacy Rights Request."
